Frequently Asked Questions
Everything you need to know about our luxury nursery essentials and shipping.
What materials are used in your Carrés and bibs?
Our signature Carrés and bibs are crafted from 100% GOTS certified organic cotton, ensuring a soft, breathable, and hypoallergenic touch against your baby's delicate skin.
How should I care for my Atelier Choux products?
To maintain the vibrant colors and fabric integrity, we recommend machine washing on a delicate cycle at 30°C (86°F) with similar colors and air drying or tumble drying on low heat.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and are calculated automatically at checkout.
What is your return policy?
We accept returns of unused, unwashed items in their original packaging within 14 days of delivery. Please note that personalized items are final sale and cannot be returned.
Are your dyes safe for babies?
Absolutely. We use water-based, non-toxic inks that are safe for infants, meeting strict environmental and health standards without compromising on the intricate detail of our illustrations.
Can I include a gift message with my order?
Yes, we specialize in gifting. You can add a personalized message at checkout, and we offer signature gift packaging options to make your delivery extra special.